Shipping and Returns
All products are made to the highest possible standard. As we are working with timber, a natural material, no two pieces are the same and can have slight variations and imperfections. we recommend that our items are for display purposes only and are kept out of reach of inquisitive little hands. We use a water based acrylic paint on all our products.
Please choose carefully as we make all products to order and customised colour selections so no refunds or exchanges will be accepted for change of mind. If a item is damaged in transit or faulty please contact us within 7 days of purchase on firstname.lastname@example.org to discuss further options. We try to use images true to colour but due to the uploading process they can vary very slightly.
Australian postage: Couriers are used for Australian post so email updates will be delivered to your PAYPAL email from the company. PO boxes will be sent via regular post so no tracking will be provided.
International customers: Tracked postage only available. We endeavour to lodge tracking via your email so updates will go directly there.